We know that dealing with customer inquiries and issues can be an annoying and time-consuming experience. It could seem like a more convenient and friendly option for many. While this is a valid way to communicate with your customers, it has also become quite apparent that individuals have a tendency to reach out to brands and individual creators via social media channels. Since we ceased to support the inner messaging system, we now offer the contact form option that you can place on your “Contact” page instead. What could be cooler than taking care of your customer inquiries from within the service you already use daily (we guess) anyway? Our new addition to the integrations family: the Facebook Live Chat now lets you engage with your customers in a straightforward and natural manner.
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